Bet365 eSport Sportsbook betting Review

Overview 

Bet365 is one of the most well-known and well-established online sportsbooks and casinos around. They’ve enjoyed this reputation for as long as any of us can remember, and we want to put them to the test to see if what they offer to live eSports betting enthusiasts lives up to their golden reputation. 

(Spoiler: It blew us away!)

BONUS: 100% first deposit bonus up to €50
Available Games: Call of Duty, Counter Strike: Global Offensive, Dota 2, FIFA (esport), Halo 5, Hearthstone, Heroes of the Storm, King of Glory, League of Legends, NBA 2K, Overwatch, PlayerUnknown’s Battlegrounds, Rocket League, StarCraft II, Warcraft III, World of Warcraft

Languages: English, German, Danish, Norwegian, Japanese, Greek, Polish, Czech, Slovenian, Spanish, Italian, Swedish, Chinese, Bulgarian, Portuguese, Romanian, Magyar, Dutch, Estonian

Pros:Live eSports betting with live streamsGreat welcome offerWide selection of eSports betting optionsLots of features outside eSports betting too
Cons:No cryptocurrency supportMore betting markets would be nice for more obscure eSports

Live eSports Betting: 9/10

Bet365 offer live betting on eSports as well as regular sports. Punters will be able to feel the thrill of shifting odds and having to think on their feet.

Betting markets are available in live eSports betting, giving bettors a wide variety of options. Many of the markets close a little early on in the match for our tastes, but that wasn’t a massive problem for us.

We were also happy to see that embedded live streams were available for live eSports betting matches. This means that bettors will be able to follow the action and adapt their betting strategies in real time.

Welcome Offer & Promotions: 10/10

Bet365 have a fantastic Welcome Offer of a 100% bonus on new users’ first deposit up to €50, which should definitely help in getting started on your live eSports betting experience.

While they don’t currently have any eSports betting specific offers at the moment, the fact that they run promotions on other sports is a good indicator that they likely will have some eSports specific options later on.

Payment & Withdrawal: 9/10

eSports betting enthusiasts are likely to be pleased with the payment options at Bet365. They accept all major forms of payment such as Visa, Mastercard, Paypal, and more; they also accept some less common forms of payment like Apple Pay, Google Pay, Cheques, etc.

There doesn’t seem to be any support for cryptocurrencies as of yet, though with that many payment options, it’s likely not to be an issue for most users.

Features: 10/10

Considering eSports only makes up a small part of Bet365’s product offering, we were very pleasantly surprised to see a massive selection of games being supported. They, of course, have the eSports triumvirate of CS:GO, League of Legends, and Dota 2, but they also have most other games too.

In terms of game selection, the only titles we found to be missing from our top selections were Apex Legends and Fortnite, though neither game had any professional events going on during our testing period, so we recommend that fans of these games check back for them just in case.

In addition to a wide selection of eSports titles to bet on, we also saw a really wide selection of eSports events on offer. They had minor and mid-league events as well as the pro and premiere leagues, so eSports betting fans are unlikely to ever run out of things to bet on with Bet365.

Bet365 is so much more than just live eSports betting, though. Bet365 is known as one of the best online bookmakers and casinos in the world, and it didn’t build that reputation by being a one-trick pony. They also offer one of the most robust sportsbooks that we’ve ever seen, including pretty much every competitive sport we have ever heard of.

They also offer their users the opportunity to bet on virtual sports. These are virtual races and sports matches whose outcomes are determined by a random number generator, meaning if any bettors are attached to a particular sport that happens to be off season, they can place bets on virtual matches or races while they wait.

Bet365 also offer their users online casino games, a live online casino, online poker, and online bingo. If you can think of a legal form of gambling, its likely to be available at Bet365. We can’t imagine any bettors getting bored on this site anytime soon.

Odds: 9/10

Bet365 are known in the betting community for their spectacular odds, so for our odds comparison we pitted them against two operators who we knew would be tough competition. Here’s how they fared:

Bet365UnibetBetway
FaZe vs mousesports2.10 – 1.662.10 – 1.682.10 – 1.65
Liquid vs MiBr1.36 – 3.001.35 – 3.001.40 – 2.75
Nordavind vs cats1.72 – 2.001.68 – 2.101.65 – 2.10

As you can see, Bet365 either matched or beat almost every odd there. It’s clear to see that Bet365 are committed to giving their users the best value they possibly can, and we love an operator who tries to make our wins even sweeter.

Betting Markets: 9/10

One of Bet365;s strengths is the amount of bets that can be placed on almost any given game. League of Legends, for example, is perfectly tuned to have tons of different game-specific betting markets available, as are Dota 2 and Counter Strike: Global Offensive.

While titles like Call of Duty and StarCraft II may be a little more pedestrian with their match winners and map winners options, the fact that some sort of betting market variety is available for each of the listed supported titles is more than impressive.

When it comes to eSports betting, betting markets are mostly game-specific, as each game has their own rules, system, etc. This means that every time an operator lists a new supported game, they need to construct a whole new list of betting markets, as well as a way to reliably measure the outcomes of those bets. This is compounded even further when you factor in live eSports betting, as results need to be as close to immediate as possible.

Player Safety: 10/10

Live eSports betting enthusiasts will be pleased to hear that Bet365 is encrypted with 256-Bit SSL security. This means that users’ personal data, payment method information, transactions, etc. are all extremely safe with Bet365.

Bet365 are licensed by the Malta Gaming Authority (MGA), which means they are subject to rigorous rules and regulations when it comes to player safety and the integrity of their payouts. In addition, they also form part of the International Betting Integrity Association, publicly committing themselves to behave ethically and with integrity.

Customer Service: 10/10

Bet365 gives their users a number of ways to get in touch with a customer service representative. They, of course, have a support email address that customers can use. We found response times to be reasonable, and we received responses within 9 hours each time we emailed them during our testing procedure. As always, we recommend that any complicated issues or issues that might require you to give out your personal information happen over email, where you will always have a time and date stamped record of correspondence. 

Users can also use their live chat option (available on both desktop and their mobile apps). We found that queues here were a little long during peak hours, waiting upwards of five minutes to be connected with a representative, though that’s hardly an excessive wait. Generally, though, we managed to get through to a customer service representative within two minutes of connecting to the live support chat.

Bet365 also offer phone support, and we definitely experienced almost no waiting time at all when trying out this method. We called three times, at different times of day, and 2 of the 3 times we were talking to a customer service representative within 60 seconds, with the third attempt taking just over 90 seconds. 

The customer service representatives we had the pleasure of speaking to were all polite and well informed, and we genuinely had no issues with this part of our review testing whatsoever.

Look & Feel: 10/10

Bet365’s website has looked the same for a long time now, and can be summed up in one word: iconic.

The verdant green and different shades of gray instantly recognizable as Bet365, and the homepage full of odds and betting data sends a clear message that this site takes betting seriously.

While it might look like the sheer amount of data could be confusing or overwhelming, nothing could be farther from the truth. Everything on the site is sorted into logical categories and sub-categories, and there was never a moment that we didn’t know where to find something we needed.

Bet365 also have iOS and Android apps for mobile eSports betting enthusiasts. Many operators publish apps, and most of these tend to omit certain features from their iOS and Android offerings, whereas with Bet365 everything that can be done on your desktop can be done on your mobile or tablet device.

Conclusion:  86/90

86 out of a possible 90 points is one of the highest scores we’ve ever given to an operator, and we think Bet365 has more than earned it.

Not only do they provide a wonderful live eSports betting experience, but they hit the mark on pretty much every category that our review testing covers. It’s clear to see that Bet365’s glowing reputation for sportsbook and casino is well earned, and that this extends to their live eSports betting options too.